PRIVACY POLICY
YOU HAVE OUR PROMISE THAT ANY INFORMATION YOU SEND OR SHARE WITH US WILL STAY WITH US. WE SELL JEANS, NOT CUSTOMER INFORMATION. YOU CAN BE ASSURED THAT YOUR CREDIT CARD AND PERSONAL INFORMATION IS SAFE, SECURE, AND PROTECTED IN OUR HANDS. IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT THIS PLEASE CONTACT US BY PHONE TOLL FREE AT 877.743.BLUE (2583) OR VIA EMAIL.

SECURITY
WE ACCEPT PAYMENT VIA MASTERCARD, VISA, AMERICAN EXPRESS AND DISCOVER CARDS. BLUE ROOF DENIM USES AUTHORIZE.NET TO KEEP YOUR PURCHASE INFORMATION SAFE AND SECURE.

RETURNS AND EXCHANGES
FREE RETURNS!!! WE KNOW THAT SOMETIMES YOU HAVE TO TRY ON SEVERAL PAIRS OF JEANS BEFORE YOU FIND THE PERFECT FIT. IF YOU DO NEED TO RETURN AN ITEM, CONTACT US AND WE WILL GLADLY EMAIL A PRE-PAID RETURN LABEL TO YOU. ALL RETURNS MUST BE RECEIVED WITH TAGS ON, HAVING NOT BEEN WORN, AND IN THE SAME CONDITION IN WHICH RECEIVED BY YOU.

TIMING/RETURNS
WE WANT YOU TO LOVE WHAT YOU PURCHASED, AND WE WANT YOU TO COME BACK FOR MORE. IF YOU ARE NOT COMPLETELY HAPPY WITH YOUR PURCHASE, IT MAY BE RETURNED WITHIN 21 DAYS OF PURCHASE FOR A FULL REFUND OR STORE CREDIT OR EXCHANGE. ALL SALES ON “SALE” ITEMS MAY BE RETURNED WITHIN 21 DAYS FOR STORE CREDIT OR EXCHANGE. SALES OF THOSE ITEMS IN “CLEARANCE CLOSET” ARE FINAL SALES ONLY, NOT SUBJECT TO RETURN.

EXCHANGES
TO INSURE THAT YOUR EXCHANGE CAN BE EXPEDITED, CALL OR EMAIL US ANY TIME. WE WILL PROCESS YOUR EXCHANGE AND SHIP OUT NEW MERCHANDISE (AS AVAILABLE) UPON RECEIPT OF YOUR RETURN PARCEL.

TRACKING AN ORDER
WE WILL NOTIFY YOU BY EMAIL ONCE YOUR ORDER AND/OR EXCHANGE HAS BEEN SHIPPED AND YOU WILL RECEIVE A SHIPMENT TRACKING NUMBER. WE SHIP VIA UPS GROUND SERVICES.

DAMAGES
IF FOR SOME REASON YOUR MERCHANDISE ARRIVES DAMAGED, PLEASE CONTACT US IMMEDIATELY TO ADVISE OF THE SITUATION. WE WILL WORK WITH YOU TO QUICKLY ACCOMMODATE THE RETURN/EXCHANGE.

SALES TAX
ORDERS SHIPPED WITHIN THE STATE OF LOUISIANA WILL PAY 4.00% SALES TAX. OUT OF STATE ORDERS ARE NOT SUBJECT TO SALES TAX.

GIFT CARDS
GIFT CARDS CAN BE PURCHASED AT BLUEROOFDENIM.COM IN DENOMINATIONS OF $50. GIFT CARD PURCHASES ARE NON-REFUNDABLE AND GIFT CARDS HAVE NO CASH VALUE. BLUE ROOF DENIM SENDS THE GIFT CERTIFICATE VIA US MAIL, OR VIA EMAIL, WHICHEVER YOU PREFER. THE RECIPIENT WILL BE ISSUED A GIFT CERTIFICATE # AS WELL AS FULL INSTRUCTIONS ON REDEMPTION.

FUN
BLUE ROOF DENIM REQUIRES THAT ALL CUSTOMERS HAVE FUN SHOPPING WITH US. PLEASE ADHERE!